Gratitude from the families we have served.
From the moment I stepped inside, I felt at ease. When I met with Aimee [Ferro, Funeral Arranger], she eased all of my concerns and seemed to understand what I was faced with and what was to come. She was very attentive and listened to all of my fears/wishes.
Cynthia Denise Sievers
We were very pleased with our interactions with all staff. The grounds and facilities are always well maintained. [They] were knowledgeable, responsive, and efficient. Their professionalism and kindness made making arrangements a much less daunting task than expected. [Jane Filetic, Family Service Counselor]
Our family was well taken care of by staff that showed empathy, care, and professionalism. Crystal and Jane were both very respectful and compassionate at a time that our family was most vulnerable. The services were beautiful. Everything was ready and taken care of…so we could take care of each other. [Crystal Langer, Funeral Director]
Heidi Hill [Funeral Director] was an amazing help during this difficult time. She kept me informed and coordinated every detail. She was very kind, easy to work with and dependable. She went above and beyond.
Elizabeth A. Thomas
I felt I had a team at East Lawn. I felt I could ask questions without being judged. I felt that I received top notch customer service. [Jessica Thrash, Funeral Director]
Alison Marie Eckart
Ton [Saechao] provided great customer service by offering suggestions and his recommendations. Ton was able to anticipate our needs and provide the services we requested.
Guillermo [Martinez] and Candice [Almeida] went out of their way to make us feel comfortable. All the staff were exceptional…accommodating and available and flexible.
Ariana [Madruga] and Doug [Rees] were friendly, made us feel comfortable, and made things super easy during a difficult time.
No matter who we talked to, every staff member went above and beyond our expectations.
Sheila Louise Caporale
Very professional, very caring and understanding toward the family, very efficient, beautiful handling of the service and loved one.
They never forget family that is left behind which I find exceptional and comforting. Dione Longoria, Funeral Counselor, assisted me both times and deserves recognition for her ability to assist families getting through the sadness and stress involved when a loved one dies.
Patricia D. Cooke
Compassion from staff was genuine and very kind to all members of my family during the events of services – How they accommodated our requests and the genuine compassion they showed my family! Means a lot to me as a mother that my daughter was with folks that I trusted. – It was perfect and beautiful. (Bob Russo, Funeral Director)
Michelle Agutos Ramos
Crystal [Langer, Funeral Director] and Doug [Reese, Cemetery Counselor] were/are the most compassionate individuals, understanding, empathetic, kind people…They did an awesome job
Abbebech Thige Ebba
I have told many people of your kindness and respect for our family, and will continue to do so. Words cannot express our gratitude. (Mike Gillispie, Funeral Arranger)
The service my family has received from Mike Gillispie would exceed anyone’s expectations.
The care and compassion demonstrated by him in particular, as well as all the staff there at your facility in Elk Grove, will be remembered by all of our family. Mike, with his attention to detail and his genuine compassion, has my utmost respect and admiration. We were able to get through such a difficult time with them as a partner.
Daniel helped us from the beginning to the end. He worked 24/7 to answer our questions. He was a tremendous help. We couldn’t be more satisfied with his service.
Kwan Y Wong
We were very impressed with the cemetery cleanliness-it’s beautiful and very well maintained. The many flowers were an indication people enjoy going there to visit their loved one’s grave.
Everyone there was very pleasant and helpful as we made arrangements a long time in advance.
Ton Saechao is outstanding. Detailed, dependable and excellent follow through, which in the time of stress is so very much appreciated. Also, the two staff members who picked up my husband’s body were extremely compassionate and caring. They both took extreme care with his remains. It was so very thoughtful of them to communicate they left his ID bracelet on the table. Excellent service.
It was comforting to known that all pieces of the final arrangements could be handled at one place, pick-up of remains from the home, funeral “body viewing” preparations, graveside and burial.
The absolute best service and I couldn’t have been more pleased. Crystal Langer was an absolute sweetheart and she went above and beyond to make the process stress-free and smooth with a beautiful outcome. She was attentive, caring and comforting. During the difficult time of losing my mom, she made me feel 100% comfortable to reach out to her with anything that I needed. She made the process and planning very easy and stress-free. And the best part was that the service was absolutely beautiful! She did a wonderful job! Many thanks to her and her team who really made my mom’s service better than I could have ever imagined.
When my mom passed away, I had absolutely no idea what to do or how to Proceed. This sadly was my first experience having to make arrangements for a love one. I called East Lawn a few minutes after the hospital notified me of my mom’s passing. I was in shock. Mr. Mike Gillispie was so incredibly kind, professional, and helpful. He walked me through all of the steps necessary to complete the arrangements for my mother. I would most definitely share my experience with friends, family.
Dennis (Early) was caring, understanding, and extremely professional. He even came to our residence to help my mother who was too weak to meet at East Lawn. Dennis remembered everything about my mother – all the way down to her favorite color and favorite flower. It was extremely touching. He made all of our accommodations and requests come to fruition. Craig (Peterson) and Dennis were beyond exceptional with their compassion and professionalism. Thank you to both!”
My family and I chose East Lawn to take care of my father’s services, although there was another mortuary right down the street who we met with first. But, I got the feeling of being at a car dealership when I arrived. There is nothing worse than being in that emotional state after just losing someone and then feel like someone is there just to get the sale. East Lawn was the polar opposite, and I’m so glad my family and I chose them over the other funeral home.
The Oandasan Family
“Arranging a funeral for my daughter was the hardest thing I have ever had to do but the staff here made it just a little bit manageable. They were very attentive and always available for questions or concerns. I truly felt like the staff here truly cared about me and my daughter and making sure every wish I had for her and her funeral happened exactly how I wanted it. Everything they did, especially our Director Dione (Longoria) has meant a lot but the way they cared for my daughter and treated her so kindly – I will forever be grateful.”