At East Lawn, you are entitled to review the various service and merchandise options we can provide as well as being advised of any legal or policy requirements that may have an impact on the decisions you are making. You are entitled to know how and where the cremation process is completed.

Compared to most others, we are somewhat unique in that our crematory is secure and under our own control. It is immaculate and ready for your inspection at any time. Our cremation equipment is well maintained and our procedures are careful and thorough. We only provide cremation for families choosing an East Lawn mortuary (East Lawn Mortuary, Andrews & Greilich Mortuary and East Lawn Elk Grove Mortuary). We offer a viewing area for those who wish to be present for the start of the cremation process and our mortuaries and crematory staff adhere to strict pre-cremation identification procedures to ensure peace of mind.

Your Rights:

  • Your family has the right to absolute integrity from the crematory staff.
  • Your family has the right to freedom of choice and a positive "can-do" attitude from our staff.
  • Your family has the right to select from easy to understand packages that simplify the process.
  • Your family has the right to view and select from a wide and value-priced variety of cremation merchandise that is utilized in the cremation process (a cremation container) and will subsequently contain the cremated remains (an urn).
  • Your family has the right to be advised of any policies and applicable legal requirements prior to finalizing the cremation arrangements and the Cremation Authorization Form.
  • Your family has the right to inspect the crematory at any time. Our "Open Door Policy" allows you to view our crematory, 4300 Folsom Blvd., Sacramento and learn about the manner with which we ensure that cremations are conducted responsibly and the cremated remains are handled carefully.

Identification of The Deceased:

  • Recognizing that cremation is irreversible, it is in the best interests of your family and East Lawn to ensure the correct identity of the deceased person before the cremation process takes place. The identification may be done by anyone who represents their ability to do so.
  • If the deceased is not viewed in connection with a visitation or funeral, East Lawn will allow immediate family an opportunity to positively identify the unembalmed body. California law and East Lawn policy provide a very short time only for this process.
  • Prior to the identification, the mouth and eyes of the deceased person are closed by generally accepted methods of mortuary science (for aesthetic purposes). A disinfectant cleansing of the face and other areas of the body is applied as deemed necessary by the mortician.

California Law:

  • Requires that within 24 hours of death the body be cremated, buried, refrigerated, or sanitarily embalmed. The legal requirements of processing the death certificate and receiving a county-issued permit before the cremation can take place usually make it necessary to refrigerate if a service with embalming is not selected.

The Cremation Process:

  • One deceased will be cremated during the cremation process in a rigid or semi-rigid leak-resistant container.
  • The cremated remains, consisting of bone fragments, will be diligently removed from the cremation chamber and processed into small fragments. Because the cremation chamber is lined with porous material, it is not always possible to remove small traces of the cremated remains.
  • May be observed by the survivors if that is their wish (with a signed release form).

OUR CODE OF CREMATION ETHICS

We are members of the Cremation Association of North American (CANA) and therefore hold ourselves to an unusually high code of ethics in how we operate our crematory. We believe:

  • In dignity and respect in the care of the deceased, in compassion for the living who survive them, and in the memorialization of life;
  • That a cremation provider should be responsible for creating and maintaining an atmosphere of respect at all times;
  • That the greatest care should be taken in the appointment of crematory staff members, any of whom must not, by conduct or demeanor, bring the crematory or cremation into disrepute;
  • That cremation should be considered as a preparation for memorialization;
  • And that the dead of our society should be memorialized through a commemorative means suitable to the survivors.

We think this Code of Ethics will help you and your family during your time of loss. We own and operate our own crematory and we guarantee the integrity of every cremation we conduct. As a family-owned operation, we bring a high level of care and compassion to our work.