When a death occurs, please give us a call and we will be able to help you step-by-step.

If the death occurs at home you must have the pronouncement of death by a Doctor, Hospice Nurse, or an Emergency Medical Technician. If required by the circumstances, they will notify the Coroner’s Office who may or may not take possession of the body. If the Coroner is involved, it could take a couple of days before your loved one is released into our care. If the Coroner is not involved, you may call us and we are usually able to be at the location of death within an hour. If death occurs in a Hospital or Convalescent Facility, they will notify us once they have gone through their releasing process (which may include Coroner notification, etc.), usually within a day, and we will go to the facility and place your loved one into our care.

Once we have been notified of the death, we contact the Primary Physician or the Coroner’s Office to begin the process of obtaining a Death Certificate. Some Doctors are very quick to respond while others may take a few days. Once the Death Certificate is signed, we then file it with the County Vital Statistics Office where they review the causes of death and either accept or reject the document. If accepted, we are issued a Disposition Permit for Burial or Cremation. If not, then we go back to the Doctor to further clarify the cause of death. The agency that issues death certificates is open Monday through Friday. No death certificates are issued on the weekends or major holidays.

Although this process can take several days, the average time is two or three days. Our professional staff has many years of experience working with physicians, hospitals, hospice workers and the Coroner’s office and we will do everything we can to expedite these processes for you and your family’s benefit.